Shipping & Return Policy
At PerfumeLink, we’re committed to delivering your favorite fragrances quickly, safely, and affordably—no matter where you are. We currently ship to the United Kingdom, Ireland, and Pakistan, with clear, transparent shipping rates and policies to make your shopping experience smooth and stress-free.
Shipping Information
Processing Time:
All orders are processed within 1–2 business days after payment confirmation. During sales or high-demand periods, processing times may be extended slightly, but we always aim to ship your order as quickly as possible.
Delivery Times:
United Kingdom (Standard Shipping): 2–5 business days
United Kingdom (Express Shipping): 1–2 business days
Ireland: 4–7 business days
Pakistan: 6–10 business days
Shipping Fees:
Shipping costs are calculated based on your destination and selected shipping method. You’ll see the exact rate at checkout before placing your order.
UK Standard Shipping: Starting from £4.99
Ireland Shipping: Starting from £8.99
Pakistan Shipping: Starting from £9.99
Free Shipping Offer:
We offer FREE Standard Shipping on orders over £120 (or the equivalent in your local currency). This applies to all eligible orders within the UK, Ireland, and Pakistan.
Return Policy
We want you to love your purchase—but if something isn’t right, we’re here to help.
Return Eligibility:
Items may be returned within 14 days of delivery if they meet the following criteria:
The item is unused, unopened, and in original packaging
You have proof of purchase (order confirmation or receipt)
The return request is made within the 14-day window
Return Process:
To initiate a return, please email our customer service team with your order number and reason for return. We’ll provide return instructions and shipping address details.
Refunds:
Once we receive and inspect the returned item, a refund will be issued to your original payment method within 5–7 business days. Please note that original shipping costs are non-refundable unless the return is due to an error on our part (e.g., wrong item or defective product).
Important Notes:
Returns are not accepted for opened or used items for hygiene reasons
Customers are responsible for return shipping fees unless otherwise agreed upon
PerfumeLink reserves the right to decline a return that does not meet our conditions